Live Help is a becoming more popular in many commercial websites where it will pay a major role in customer support of any commercial website. If any commercial website will benefit from the Live Help as customer problems are treated quickly and effectively compared to traditional email or telephone help. Live help will allow customer to do text/voice chat with the customer as soon as he/she has a problem in the product or service bought by him or her. It will be easier from the customer perspective as the customer’s cost will be very less compared to email or phone customer services specially for international customers. This will improve the customer satisfaction of the website and it will definitely improve the business. There are a lot of third party Live help service providers where they look after all the live help service for the website and charges an amount for their service. But you have to be careful when selecting Live help service providers. The best method is to checkout its statistics with stats site like Alexa. Following is a good Live chat service that I recommend.

But I advice you to check it and have a good look at it before paying for it. It offers a trial. Better to have the trial first. If you are satisfied with it, then you can pay for it.