31
Mar

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Image courtesy: inju

This is not a new trend. Some of you may be aware about this and some of you might have already used it. In this post I will explain you what is Business Process Outsourcing and its advantages.

Business process outsourcing is abbreviated as BPO. This is a method mainly used by the companies and individuals in developed counties to reduce their cost in office and other business related work. What they do is, they hand over the office work like, data entry, word processing, typing, all the work related to office package, customer care, research and many more. Some companies outsource the more important works like software development, administrative work, accounting work these days.

Major reason for going for BPO is the cost. Almost all the BPO work is done in Asian developing countries like India, Thailand, Philippines, Sri Lanka and Pakistan. These countries have a very low cost in IT related work and the IT infrastructure is very healthy. They have a lower paid IT work force compared to the IT work force in developed countries. Therefore a company or an individual can reduce their cost by outsourcing work to a BPO company. IT will play a major role here where the client will have to grant access to their servers or the BPO Company has to do that. But when the process is implemented actually it is a big relief for the client. All the work is handled and managed by the BPO team. Therefore the client doesn’t need to take a great concern over the work.

Even though I have not covered everything, you will get a reasonable understanding on BPO. I also do small BPO jobs for some clients. If you have a BPO job, You can contact me also :-) .